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Contact Us

Customer Care Center

413.586.1300
1.800.644.8261

Monday-Friday: 8:00am-5:00pm
Saturday: 8:30am-12:00pm

Are you an existing customer? Please sign in to your online banking and drop us a line using our secure Message Center.


After Hours

Popular Questions

Personal: 1.877.632.9099
Business: 1.866.628.4092
Cash Management: 413.437.5000

To cancel: 1.800.264.5578
Internationally: Collect at 1.701.461.0621

1.888.FSB.ACCT (1.888.372.2228)

Loan Origination
Insurance Binders
Other Loan Documents
413-582-9367

Deposit Operations
Credit Checks
413-586-0241

What is the bank's ABA/routing/transit number?

Florence Savings Bank's ABA number is 211871688 .

What are your hours and locations?

Visit our Locations and Hours section to find a branch near you.

How do I open an account?

You can open a new account right online. Select the free checking account for you and click the Open Now button to get started!

How do I reorder checks?

Visit our Reorder Checks section to reorder them online.

What if I have another question?

See our entire FAQ or feel free to contact us!